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Privacy Policy


Confidentiality

NoordCode respects the privacy of all users and ensures that the personal information you provide is confidential. We use your information to process orders as quickly and easily as possible. For the rest, we will use this information only with your permission. NoordCode will not sell your personal information to third parties and will only make them available to third parties that are involved in processing your order.

Data Controller

This website is owned by NoordCode. NoordCode is responsible for and controls the processing of your personal data in accordance with the Data Protection Act 1998 (the “Act”).

For further questions please contact our data controller:

Eduard de Wilde
Store Manager
[email protected]

Your rights

You are entitled to be obtain free-of-charge information concerning data stored about your person and, as the case may be, to correct, restrict the processing, enable the portability of, or delete those data. If you have any questions about how we collect, process or use your personal data, want to inquire about, correct, block or delete your data, or withdraw any consents you have given or opt-out of any particular data use, please contact us directly. You may also submit a complaint to the responsible data protection supervisory authority. 

Use of Information

If you place an order, we need your name, email address, delivery address and payment information to process your order and keep you informed of its progress.

To make shopping at NoordCode as pleasant as possible, we store your personal information and the details regarding your orders for the use of our services. This allows us to personalize the website and makes it possible for you as a customer to view your order details.

We may use your email address to send you information about products or services that are the same as or similar to those that you have ordered from us and that we think you may find useful. We will do so only if you have indicated that you do not object to being contacted for these purposes. At any stage, you have the right to ask us to stop using your personal data for direct marketing purposes by using the unsubscribe link in the email or sending a message to [email protected].

If you place an order at NoordCode, we keep, if desired, your data on a secure server. Your name, address, telephone number, email address, shipping, and payment information will be saved by creating an account. When you order again at NoordCode, these details will already be filled out. Information about the use of our site and the feedback we receive from our visitors helps us to further develop and improve our webshop.

If you decide to write a review, you can choose whether you add your name or other personal information. We are curious about the opinions of our visitors but reserve the right not to contribute this to our site if certain requirements are not met.

If you respond to a promotion or contest, we ask your name, address, and email address. We use this information to perform the action, to disclose the winner(s), and to measure the response to our marketing campaigns.

NoordCode will not sell your personal information to third parties and will only make them available to third parties that are involved in the processing of your order. Our employees and our third parties are obliged to respect the confidentiality of your information.

Sharing personal data with other third parties

Your personal data will also be processed by companies we engage for the execution of the agreement or companies that perform work for us in another manner. These companies are called ‘processors’ in legislation. The processors act under our responsibility and may not use your personal data for their own purposes. Nor may they carry out their own processing activities with respect to your personal data. Examples are the following processors:

  1. The web hosting company managing and taking care of the website (Lightspeed);
  2. Webshop software & payment processes (Lightspeed);
  3. Email service provider (Gmail);
  4. Reviews (Webwinkelkeur);
  5. Invoicing and bookkeeping (Exact Online);
  6. Customer service (Gorgias);
  7. Loyalty programme (Lightspeed);
  8. Customer data analyses (FiveX);
  9. Web analysis service (Google Analytics);
  10. Conversion tracking (Google Ads);
  11. Tracking (Google Tag Manager);
  12. Logistics partners (Monta);
  13. Sending newsletters, product purchase-related emails, and handling marketing-related emails (Mailchimp);
  14. Affiliates (Go Aff Pro).

 

Reviews - WebwinkelKeur

We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us, so we can link the review to your order. WebwinkelKeur will also publish your name on their own website. In some cases, WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They use this information only to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal information. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above mentioned guarantees regarding the protection of your personal data are also applicable to the parts of the service for which WebwinkelKeur engages third parties.

"We find it important that reviews give the best possible picture of our products and service. Our reviews are therefore, impartially, managed by WebwinkelKeur.

Webwinkelkeur has taken measures to ensure the authenticity of reviews. Which measures are these you can read here."

Email and mailinglists


MailChimp

Our website uses MailChimp, a third party that handles the email traffic coming from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through MailChimp's servers. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website you will see the 'unsubscribe' link. If you click on this you will no longer receive email from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by MailChimp. MailChimp uses cookies and other Internet technologies that provide insight into whether e- mails are opened and read. MailChimp reserves the right to use your data to further improve the service and as part of this to share information with third parties.

Gmail

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our e-mail traffic confidentially.


Cookies

Cookies are small pieces of information which are stored by your browser on your computer. NoordCode uses cookies to recognize you on your next visit. Cookies enable us to collect information about using our services and to improve and adapt to the needs of our visitors. Our cookies provide information regarding personal identification. You can set your browser for not receiving cookies when shopping at NoordCode.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing a browser plug-in.

If you have any questions about the Privacy Policy of NoordCode, please contact us. Our customer service will help you if you need information about your data. In case our Privacy Policy is needed, you will find the most recent information on this page.

 

Contact details

NoordCode

Loopkandstraat 25 5405 AC Uden The Netherlands
T: (085) 200-7859, E: [email protected]

 

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